Frequently Asked Questions

Do you offer piano tuning or maintenance?

Yes, we have a dedicated team of trained technicians for acoustic piano tuning and maintenance. Services are available within Bangalore and nearby areas. Please contact our support team to schedule an appointment.

Are your instruments covered under warranty?

Yes, all instruments come with official manufacturer warranties. For Yamaha products, servicing is handled through authorized service centres, and our team will guide you through the process whenever required.

Can I try before I buy?

Yes, we have an experience centre where you can visit, explore, and try out instruments before making a purchase. Our team will assist you throughout the process.

Do you offer one-day delivery?

Yes, we provide one-day delivery on select instruments within Bangalore, ensuring a fast and seamless buying experience.

How are instruments shipped?

All instruments are securely packed and shipped with utmost care. Large instruments such as upright pianos, grand pianos, and high-end digital pianos are handled by specialized movers to ensure safe delivery.

Do you provide installation support?

Yes, for select instruments, our team provides basic setup guidance and support to help you get started.

What payment methods do you accept?

We accept all major payment methods including UPI, credit/debit cards, and net banking.

What if I receive a damaged product?

In the unlikely event that your product arrives damaged, we will arrange a replacement within 7 days. Please contact our support team immediately with relevant images and videos of the product and packaging for quick assistance.

Can I get help choosing the right instrument?

Absolutely. Our team is available to guide you based on your budget, skill level, and requirements to ensure you choose the perfect instrument.